Return & Exchange Policy:
At V4M Fashion, we are committed to providing our customers with high-quality apparel and exceptional customer service. We understand that sometimes returns or exchanges may be necessary, and we want to make this process as simple and convenient as possible for you. Please read our return policy carefully to ensure a smooth and hassle-free experience.
1. Eligibility for Returns and Exchanges:
- We accept returns and exchanges for unworn, unwashed, and undamaged apparel items within 48 Hours (2 Days) from the date of Delivery.
- All items must have their original tags and packaging intact.
- Personalized and custom-made items are not eligible for returns or exchanges unless they are defective or damaged.
2. Defective or Damaged Items:
- If you receive a defective or damaged item, please contact our customer support team at +91 90547 09991 within 2 days of receiving the product.
- We will provide you with instructions on how to return the item and arrange for a replacement or refund.
3. How to Initiate a Return or Exchange:
- To initiate a return or exchange, please follow these steps:
- Log on to www.v4mfashions.in and go to My Account
- Go to the “Order History” section and select the order containing the item you wish to return or exchange.
- Click on the “Return/Exchange” button and follow the instructions provided.
4. Return Shipping:
- Customers are responsible for the cost of return shipping, unless the item is defective or damaged.
- We recommend using a trackable shipping method to ensure the safe return of your item.
- Please include a copy of your packing slip or order confirmation email in the package.
5. Refunds and Processing Time:
- Refunds will be processed to the original payment method within 7-10 business days of receiving the returned item.
- Shipping fees are non-refundable.
6.Exchange:
- Unfortunately, we do not exchange the products for other colour or price as of now.
7. Final Sale Items:
- Some items may be marked as “Final Sale,” and they are not eligible for returns or exchanges. This information will be clearly stated on the product page.
8. Contact Us:
- If you have any questions or need assistance with the return process, please contact our customer support team at return@ care.v4mfashions@gmail.com or +91 90547 0999.We value your satisfaction and appreciate your business. Thank you for choosing V4M Fashions for your apparel needs. We look forward to serving you again in the future.
V4MFashions
www.v4mfashions.in
care.v4mfashions@gmail.com
+91 90547 09991
Policy Last Updated on 30-09-2023.
